OUR PURPOSE
Our founders, John and Kim Puckett, opened the doors of the very first Caribou Coffee® with a vision to eradicate impersonal service from the coffeehouse experience. Nearly 30 years later, Caribou Coffee’s purpose of creating day making experiences that spark a chain reaction of good for our team, guests and community fuels our growth.
OUR OPERATIONS
Caribou Coffee was founded in 1992 in Minneapolis, Minn. Our company headquarters and roastery are still located there today and we serve guests in more than 700 coffeehouses worldwide. Caribou Coffee products are also available in all 50 states across grocery stores, mass retailers, club stores, foodservice providers, hotel, entertainment venues and online.
OUR PILLARS
Coffee
With an unwavering love of coffee at our core, we continue our commitment to responsible sourcing, real ingredients, and the highest standards for taste and quality across our entire menu.
Culture
We serve with respect, consideration and love. With our purpose and core values leading our actions, we focus on inspiring career-making experiences for our team and partners in an equitable, inclusive and diverse workplace.
Community
We do good for our global communities here, near and far by integrating sustainable practices that limit our environment footprint and have a positive impact on people and the planet.
OUR CORE VALUES
Our core values represent a common set of behaviors that help define our company culture. They guide the way we serve our guests, partner with our communities and work with each other.
OUR IMPACT
Our true purpose, creating day-making experiences, goes beyond the beans. The conversations and connections that occur over a simple cup of coffee act as a catalyst for change and progress. Our annual Environment, Social and Governance progress report illustrates how connecting over coffee sparks authentic inspiration, impact and change.
Caribou Coffee has always been a trailblazer, from innovating exciting beverages to integrating sustainable practices that make a difference:
We are committed to sourcing 100 percent of our coffee from Rainforest Alliance Certified® farms, supporting biodiversity, conservation and improved communities for our farmers. Learn more at www.rainforest-alliance.org.
We offer 100% clean label beverages using only real ingredients – no artificial sweeteners and no artificial coloring.
We source only cage-free eggs for our primary egg supply (eggs used in our All-Day Breakfast menu) in the United States. We are committed to sourcing cage-free eggs in our primary and secondary supply globally and will meet this commitment by 2025.
We offer 100% clean label beverages using only real ingredients – no artificial sweeteners and no artificial coloring.
We source only cage-free eggs for our primary egg supply (eggs used in our All-Day Breakfast menu) in the United States. We are committed to sourcing cage-free eggs in our primary and secondary supply globally and will meet this commitment by 2025.
OUR JOURNEY
December 14, 1993
Caribou Coffee opens its first location in Edina, MN.
1995
Amy’s Blend coffee launches to honor the legacy of our original roastmaster, Amy Erickson.
2003
Caribou Coffee builds a state-of-the-art roasting operation and distribution center.
2004
Caribou Coffee goes international and launches in the middle east.
2010
In pursuit of taste, Caribou Coffee committed to using only real chocolate chips in our beverages.
2012
Caribou Coffee becomes the first U.S. coffeehouse to commit to and reach 100% Rainforest Alliance® certification
2018
Caribou Coffee becomes the first coffeehouse in the U.S. to serve 100% clean label beverages – using only real ingredients
2020
The Caribou Cabin concept launches, a small-format coffeehouse with a drive-thru and walk-up service counter and no interior seating
2020
Caribou Coffee achieves our commitment to sourcing only cage-free eggs for our primary egg supply (eggs used in our All-Day Breakfast menu) in the United States.
2021
Caribou Coffee launches domestic franchise
THE ‘BOU WANTS YOU
Strong teams make strong coffee. From BOUristas to corporate careers, see how a job with Caribou Coffee creates new opportunities and possibilities.