Contact Us - Caribou Coffee

If you didn’t find your answer in our Frequently Asked Questions, simply fill out one of the forms below and send us your questions, concerns and/or feedback. If you cannot find what you are looking for below, please contact our Customer Service at customerrelations@cariboucoffee.com.

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How can we help you?*

Would you like your account deleted?

For faster service, visit My Account and click “Delete Account”.
If your account has a balance or you are unable to login, please complete the form below.

Does Caribou Coffee provide corporate sponsorships or donations?

We love supporting our communities. Take a peek at our giveback guidelines to see if we’d be a good match!

Brewed Coffee Donations

Need some ‘Bou brewed for your upcoming community-based event? We love giving back to our communities through drip coffee donations. Find a Caribou Coffee in your neighborhood and chat with the store manager. While donation budgets are committed in advance (and requests are at the discretion of each store location), we’ll do our best to bring the ‘Bou to you!

Corporate Sponsorships

Our herd is mighty! We’re not currently seeking opportunities for national or local partnerships or corporate sponsorships. Check back again later!

Charitable Contributions

Local schools, healthcare services, and non-profit charitable organizations are our bread and butter. Well, maybe our coffee and creamer. If you have a community-based program or event that you’d like us to support beyond brewed coffee, please complete the form below. Please note: Due to the high volume of requests, we cannot support every inquiry.

Having an issue with our app?

If you are having issues with or have questions about our app, please provide details using the form below.

Having an issue with our website?

If you are having issues with or have questions about our website, please provide details using the form below.

Please call 1-888-227-4268 to speak with Customer Relations.

How can we help?

Compliment or Complaint? Please let us know what happened so we can follow up with the store and with you.

How can we help?

Please visit our international store page to leave feedback for a specific international (non-US) location.

How can we help?

If you want to know the balance of a gift card, please visit our Check Balance page. It is the fastest way to get your answer.

What is your idea?

We can’t promise a response for every idea, but we would love to hear yours.

Your Details

Thank you for reaching out to us. How do we get in contact with you?

Caribou Coffee Perks

Questions about the Caribou Perks program? We would love to help. Please fill out the form below.

Can you tell us more?

Store Visited*

First Name*

Last Name*

Email Address*

Phone*

Name of school, healthcare service or non-profit organization*

Address of school, healthcare service or non-profit organization*

Address, City, State, Zip

Please explain the mission of your organization and who you serve.*

Flyer or promotional proof of event

Max. file size: 100 MB.

Donation request and purpose*

Please include date and location if your request is for an event.

Comments / Questions*

Choice Confirmation*

I acknowledge that, by submitting this form, I will lose all my Perks points & rewards, and I will lose access to any funds associated with my account.

Untitled*

My inquiry is about a gift card lookup, and I tried the lookup tool.

My inquiry is not about a gift card lookup.

This field is for validation purposes and should be left unchanged.