Customer Service

Can't find the answers you're looking for here?
Give us a call at 1.888.CARIBOU (1.888.227.4268) weekdays from 8:00 a.m. - 4:00 p.m. CT.

Our Coffee

What makes Caribou Coffee special?
Do you sell any socially responsible coffees?
How is caffeine removed? Does it affect taste?
Find more Coffee FAQs

Our Locations

I'm having trouble logging on to your WIFI. What should I do?
Find more Our Stores FAQs

Our Company

I have a good idea for a new Caribou Coffee location. Who can I talk to?
Does Caribou Coffee offer licensing?
Find more Company FAQs

Online Accounts

Is this site secure?
How does Caribou Coffee protect my privacy?
How can I edit my Caribou Coffee Gift Card account information?
Find more Online Accounts FAQs

Order & Order Tracking

How do you calculate shipping costs?
How can I modify my selections?
When will my order be delivered?
Find more Order & Order Tracking FAQs

Caribou Cards

Why should I register my Caribou Card?
How do I go about filing a claim for my missing registered Caribou Card?
Does Caribou Coffee charge a service fee for unused balances on my Caribou Card?

Find more Caribou Gift Card FAQs

Contact Caribou Coffee

By Email

Store Visit Feedback
Caribou Gift Cards (Lost Cards, etc.)
Online Orders
Contact Caribou Coffee
Real Estate
Wholesale and Commercial Sales
Roastmaster
Investor Relations
Media Relations
Partnership Requests
Website Support

By Phone

Call 1.888.CARIBOU (1.888.227.4268) Monday - Friday, 8:00 - 4:00 CT for:

  • Customer Service (Online orders, Caribou Gift Cards, Store locations)
  • Wholesale and Commercial Sales
  • Licensing
  • Corporate Office

By Mail

Caribou Coffee Company, Inc. 3900 Lakebreeze Avenue North Minneapolis, MN 55429

Directions

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