Skip to the good part with the Caribou Coffee® app. Woman smiling with a drink
Skip to the good part with the Caribou Coffee® app. Woman smiling with a drink

Maybe you order the same drink every time, maybe you like to switch it up. Do you, ‘Bou. Now it’s easier than ever to make your drink exactly what you want and get those first sips faster with the Caribou Coffee® app.

Two people smiling and cheersing. Iced Latte product screen in the app

Easy to order

Know exactly what you want? That’s cool (or hot, your call). Customize and make it yours.

Woman outside of a Caribou Coffee location. Pick-up screen.

Easy to pick up

Choose from in-store, drive-thru or curbside—whatever’s easiest for you.

Person at a Caribou Coffee® drive-thru location. Favorite screen

Easy to repeat tomorrow

Favorite your order so next time it’s even faster.

Caribou Perks logo. Rewards within the Caribou Coffee® app.

Plus all the Perks

You’ve earned them, now it’s even easier to manage, share and redeem ’em. Not a member yet? Join right in the Caribou Coffee app or online.

FAQ

Got questions? We’ve got answers.
Click below for more info. Don’t see your question?
Contact customer support.

What can I use the Caribou Coffee® app for?

The Caribou Coffee app can be used to Order Ahead, check in at the store to earn points, pay with your mobile device, check your transaction history, transfer gift card balances, and redeem your points for rewards. You can also customize and favorite your order as well as favorite your store.

How do I provide feedback on the app?

Our team wants the Caribou Coffee app to be easiest and fastest way for you to enjoy a fresh cup of Caribou Coffee. If you run into issues while enjoying the app,  please share your experience with us here: https://survey3.medallia.com/?Sf63Yh-caribouapp, and we will be in touch with a “spark” to make your day a bit brighter. ✨

How do I check-in with the Caribou Coffee app?

You can easily use your app to check-in and pay in-storeOnce you are signed into the app, on the ‘Home’ screen a bar will appear at the top of the screen; pull down and a bar code with your Caribou Card or account balance will appear.

How do I redeem and apply rewards in the app?

You can apply rewards to your order by going to ‘Rewards’ and selecting a reward and ‘Add to Order.’ If you have a cart already, the ‘Order Details’ will also suggest rewards to use before you check out.

Do I need to be logged in to order?

No, you do not need to be logged in to order, however, you do not earn points towards a reward or experience all features of the Caribou Coffee app.