Total Rewards Consultant

Details

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, QUALITY! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the ‘Bou Crew!

Position Overview:

As Total Rewards Consultant, your role is to design, develop, and implement compensation and benefits packages to attract and retain employees. You'll work closely with the HR team, executives, and department managers to ensure that the organization is providing a fair and competitive rewards system that aligns with the company's goals and values.

To succeed in this role, you will need strong analytical and problem solving skills, excellent communication skills, and a deep understanding of legal compliance and regulations.

Core Responsibilities

Develop and manage company compensation and benefits programs

  • Oversee the administration of employee benefits plans, including healthcare, retirement, and time off

  • Conduct research and analysis to ensure competitive total rewards offerings

  • Create policies and procedures related to compensation and benefits

  • Advise management on best practices for total rewards and talent retention

  • Implement total rewards programs and communicate them to employees

  • Conduct audits and reviews of total rewards programs to ensure compliance with laws and regulations

  • Manage vendor relationships and negotiations for benefit programs

  • Monitor industry trends and inform leadership of potential changes to total rewards strategies

Compensation administration

  • Provide regular support with market pricing, including grading, leveling, and market research related to roles within the organization

  • Manage bonus process across the organization – including quarterly, annual, and off cycle requests

  • Oversee minimum wage and other compensation-based changes to ensure compliance and communication

  • Participate in annual compensation surveys with partner organizations

Benefits administration

  • Ensure accurate and compliant benefits administration by working directly with the Caribou benefits broker and providers

  • Manage Open Enrollment initiatives

  • Initiate benefits-focused communications to contribute to the overall Employee Value Proposition and drive awareness of our offerings to the organization

  • Oversee local and regional changes to ensure compliance – including ESST programs, and other related benefits

  • Lead the administration of the Caribou Cares giving program.

Manage Employee Compliance Programs

  • Drive compliance through awareness and oversight of programmatic needs related to ERISA, FLSA, ACA, HIPAA, and other applicable laws.

  • Support reporting needs across organization – including ad hoc reports from Workday, cyclical reports, and annual compliance related reporting.

  • Skills and Qualifications

  • Contribute to culture by bringing the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love

  • Strong collaborative and communication skills to drive positive relationships and ensure key stakeholders are informed about the state of their needs/expectations.

  • High attention to detail.

  • Inherently curious – identify process or procedural opportunities and use data to support findings as well as validate the solution.

  • Strong organization and prioritization experience.

  • Offer strong mentorship to direct reports for personal and professional development.

  • Demonstrate expert-level understanding of Caribou Coffee offerings and resources.

  • Ability to communicate well one-on-one as well as present to small groups or teams.

Qualifications:

Required:

  • 5+ years in Human Resources or similar field, including a minimum of 3 years in Total Rewards.

  • Bachelor’s degree or higher with a concentration in Human Resources or similar field.

  • Proficient in Microsoft systems, including outlook, excel, word, and PowerPoint.

  • Analyst-level experience with benefits administration and compensation.

  • Ability to analyze, document, and present data for a variety of audiences at different levels within the organization.

Preferred:

  • SHRM certification

  • Workday HRIS experience

  • Data analytics and reporting experience

Physical Requirements:

The physical requirements for this position include sitting, standing, bending, lifting, and moving intermittently during working hours. These physical requirements must be accomplished with or without reasonable accommodation.

The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Address: | 3900 Lakebreeze Ave N , Brooklyn Center, Minnesota 55429 |

The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Caribou Coffee Company, Inc. and its subsidiaries (“Company”) are proud to be Equal Opportunity Employers of Minorities, Women, Protected Veterans, and individuals with Disabilities and do not discriminate based on gender identity or sexual orientation.

Brand:

Caribou Coffee

Location

3900 Lakebreeze Ave N
Brooklyn Center, MN 55429

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