Customer Service Orders & Order Tracking FAQs

BACK TO CUSTOMER SERVICE

Can't find the answer you're looking for? Call us at 1-888-CARIBOU (888-227-4268) weekdays from 8:00 a.m. - 4:00 p.m. CT, or send us an email.


How do you calculate shipping costs?

Shipping costs are determined by the weight of your package and where we are shipping it to. Since each order is hand packed with love, we calculate the shipping for your specific order. So we don’t have a standard shipping rate table, but you won’t be over charged for shipping.

Orders & Order Tracking FAQs Questions

Contact Caribou Coffee

By Email

Store Visit Feedback
Caribou Gift Cards (Lost Cards, etc.)
Online Orders
Contact Caribou Coffee
Real Estate
Wholesale and Commercial Sales
Roastmaster
Investor Relations
Media Relations
Partnership Requests
Website Support

By Phone

Call 1.888.CARIBOU (1.888.227.4268) Monday - Friday, 8:00 - 4:00 CT for:

  • Customer Service (Online orders, Caribou Gift Cards, Store locations)
  • Wholesale and Commercial Sales
  • Licensing
  • Corporate Office

By Mail

Caribou Coffee Company, Inc. 3900 Lakebreeze Avenue North Minneapolis, MN 55429

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