Customer Service Orders & Order Tracking FAQs

BACK TO CUSTOMER SERVICE

Can't find the answer you're looking for? Call us at 1-888-CARIBOU (888-227-4268) weekdays from 8:00 a.m. - 4:00 p.m. CT, or send us an email.


When will my order ship?

Perfection takes time, but don’t worry, we work hard to make sure your craft roasted coffee will ship within 2 business days. We will also send you an email with tracking information when it ships so you can be waiting with coffee cup in hand!

Orders & Order Tracking FAQs Questions

Contact Caribou Coffee

By Email

Store Visit Feedback
Caribou Gift Cards (Lost Cards, etc.)
Online Orders
Contact Caribou Coffee
Real Estate
Wholesale and Commercial Sales
Roastmaster
Investor Relations
Media Relations
Partnership Requests
Website Support

By Phone

Call 1.888.CARIBOU (1.888.227.4268) Monday - Friday, 8:00 - 4:00 CT for:

  • Customer Service (Online orders, Caribou Gift Cards, Store locations)
  • Wholesale and Commercial Sales
  • Licensing
  • Corporate Office

By Mail

Caribou Coffee Company, Inc. 3900 Lakebreeze Avenue North Minneapolis, MN 55429

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