Customer Service Orders & Order Tracking FAQs

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Can't find the answer you're looking for? Call us at 1-888-CARIBOU (888-227-4268) weekdays from 8:00 a.m. - 4:00 p.m. CT, or send us an email.


Can I buy a Caribou Gift Card online?

Yes, Caribou Gift Cards are available in our online store in amounts from $5 - $100. If you want to buy Caribou Gift Card(s) in amounts greater than $100, call 1-888-CARIBOU (1-888-227-4268). We're available Monday through Friday, 7:30 a.m. - 4:00 p.m. CT.

Placing a large order for Caribou Gift Cards? See if you're eligible for a discount. The following list breaks down the order amounts and discounts:

  • $5,000.00-$9,999.00 receive 1% discount
  • $10,000.00-$24,999.00 receive 2% discount
  • $25,000.00-$49,999.00 receive 3% discount
  • $50,000.00+ receive 5% discount

Call 1.888.CARIBOU (1.888.227.4268) to take advantage of these discounts.

If you already have a Caribou Gift Card, you can add to your balance or sign up for our Auto Reload program on our web site.

Orders & Order Tracking FAQs Questions

Contact Caribou Coffee

By Email

Store Visit Feedback
Caribou Gift Cards (Lost Cards, etc.)
Online Orders
Contact Caribou Coffee
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Roastmaster
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By Phone

Call 1.888.CARIBOU (1.888.227.4268) Monday - Friday, 8:00 - 4:00 CT for:

  • Customer Service (Online orders, Caribou Gift Cards, Store locations)
  • Wholesale and Commercial Sales
  • Licensing
  • Corporate Office

By Mail

Caribou Coffee Company, Inc. 3900 Lakebreeze Avenue North Minneapolis, MN 55429

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