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FAQ - Our Locations

Can't find the answer you're looking for?
Call us at 1-888-CARIBOU (888-227-4268) weekdays from 8:00 a.m. - 4:00 p.m. CT, or send us an email.


How do I contact one of Caribou Coffee's partners about a product or service?

Our partners are happy to assist you with any questions or concerns you may have. To contact:

  • Kemps about Caribou Coffee Ice Cream, call the consumer hotline at 1-800-726-6455 or email.
  • Keurig regarding K-Cups, call 866-901-BREW (2739) or email.

Our Locations FAQ Questions

  • I’m having trouble logging on to your WiFI. What should I do?
  • What should I do if I have a Caribou Coffee experience I'd like to share?
  • How do I find store hours for a particular location?
  • How can I find out which locations have drive thrus?
  • Can I hold a weekly group meeting at a Caribou Coffee location?
  • How do I place a catering or Caribou Canteen order?
  • Why are there different food selections from one Caribou Coffee location to the next?
  • How do I contact one of Caribou Coffee's partners about a product or service?
  • I think there is a discrepancy with my Caribou Card balance. How can I get this resolved?
  • How can I receive special offers and coupons from Caribou Coffee?
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