Customer Service Caribou Gift Cards FAQs

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Can't find the answer you’re looking for? Call us at 1-888-CARIBOU (888-227-4268) weekdays from 8:00 a.m. - 4:00 p.m. CT, or send us an email.


How do I go about filing a claim for my missing registered gift card?

Caribou Coffee will replace any remaining gift card balance at the time the gift card is reported lost or stolen. You should contact Caribou Coffee Customer Service at 1-888-227-4268. Someone is available Monday through Friday from 7:30 a.m. - 4 p.m. CT

We will verify your identity, inactivate the lost card and get a replacement gift card mailed to you. If your gift card is lost after business hours please leave a message or email Caribou Card services.

Caribou Gift Cards FAQs Questions

Contact Caribou Coffee

By Email

Store Visit Feedback
Caribou Gift Cards (Lost Cards, etc.)
Online Orders
Contact Caribou Coffee
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Wholesale and Commercial Sales
Roastmaster
Investor Relations
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Partnership Requests
Website Support

By Phone

Call 1.888.CARIBOU (1.888.227.4268) Monday - Friday, 8:00 - 4:00 CT for:

  • Customer Service (Online orders, Caribou Gift Cards, Store locations)
  • Wholesale and Commercial Sales
  • Licensing
  • Corporate Office

By Mail

Caribou Coffee Company, Inc. 3900 Lakebreeze Avenue North Minneapolis, MN 55429

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