FAQ - Buy 10, Get $5

Q: What is a qualifying visit?
A: A qualifying visit is when a registered Caribou Card is used as the method of payment, the transaction is $1.00 or more (inclusive of tax) and there is at least one hour between visits.

Q: Is a Caribou Card registered prior to November 3 eligible for the promotion?
A: Yes. Caribou Cards registered prior to November 3 will automatically be eligible for the promotion.

Q: How soon will customers receive their $5.00 credit?
A: Credits will post to eligible Caribou Cards within 5 days of the tenth qualifying visit.

Introducing...

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Promotion Rules:

  • Valid November 3rd through December 28th.
  • Caribou Cards must be registered to be eligible. Click here to register.
    • Cards registered prior to 11/3 will automatically be eligible for the promotion.
    • For Cards registered during the promotion, we will count back 14 days (or back to 11/3, whichever is later) to count those visits in the promotion as well.
  • Purchases must be $1.00 or greater (inclusive of tax) and at least one hour between transactions.
  • The same registered Caribou Card must be used each time as the method of payment.
  • Credits will post to eligible Caribou Cards within five days of their tenth qualifying visit.
  • Questions can be referred to the Caribou Coffee Customer Service department at 1-888-227-4268 or 1-888-CARIBOU.

Checking your credit

  • Click here to check your credit. In addition you will receive an email confirmation of your credit being issued if you have opted-in to communications.

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