Customer Service Our Company FAQ
Can't find the answer you're looking for?
Call us at 1-888-CARIBOU (888-227-4268) weekdays from 8:00 a.m. - 4:00 p.m. CT, or send us an email.
I am working on a school project, where can I get help?
Working on a term paper? Need to know about sustainability. Do you wonder what makes your local Caribou Coffee great?
Here are links to sections that can provide answers to the most common questions asked of us by students.
- When did Caribou Coffee start and what was the inspiration for the company?
Please visit the Our Company section of the website for our story, leadership team and core values.
- Where can I find out about Caribou Coffee's commitment to social responsibility?
Visit our Social Responsibility section of our website.
- Where can I find out about Caribou Coffee's commitment to responsible coffee sourcing?
Visit the Coffee Sourcing section of the website.
- Where can I find Caribou Coffee's press releases?
Press Releases can be found in the Company News section of our website.
- What makes your coffee special?
Caribou Coffee is committed to quality.
- Where do you get your great product ideas?
At Caribou Coffee we have committed resources to product development, innovated marketing campaigns and vendor relationships. We also welcome product ideas from our customers. Click here to submit an idea.
- How can I set up a tour of your operation?
Due to the volume of requests and safety regulations we are not able to accommodate tours.
- I still need more information for my report, who can I talk to?
Due to the volume of requests, we are not able to reply to all of the requests for information. But the following links provide additional information that you might need. Also, stop by one of our stores and check out the brochures that are available.
- Click here to learn more about Our Company.
- Click here to learn more about Our Coffee.
- Click here for Store Locations.
- Click here to access our frequently asked Customer Service questions.