Customer Service Orders & Order Tracking FAQs
Can't find the answer you're looking for? Call us at 1-888-CARIBOU (888-227-4268) weekdays from 8:00 a.m. - 4:00 p.m. CT, or send us an email.
Can I get a catalog of Caribou Coffee merchandise?
While we do have a listing of our coffee and tea selections that we can provide to you, the best and most up-to-date resource for viewing our coffees, teas and other merchandise is right here, online.
If you have specific questions, please call us toll-free at 1-888-CARIBOU (1-888-227-4268) weekdays from 7:30 a.m. Ã¢â‚¬â€œ 4:00 p.m. CST, or send us an email.
Orders & Order Tracking FAQs Questions
- What is the Coffee Club?
- How can I modify my Coffee Club selections?
- Is online ordering safe?
- Can I buy a Caribou Gift Card online?
- Why can't I put more than one than one item in my cart?
- I cannot log into my account. Why do I keep getting the login screen?
- When will my order ship?
- Which shipping method should I choose?
- How do you calculate shipping costs?
- Do you ship outside the United States?
- My credit card is being declined. What can I do?
- Can I get a catalog of Caribou Coffee merchandise?
- What payment types do you accept online?
- How do I split the order payment between my Caribou Gift Card and a credit card?