Customer ServiceOrders & Order Tracking FAQs


Can't find the answer you're looking for? Call us at 1-888-CARIBOU (888-227-4268) weekdays from 8:00 a.m. - 4:00 p.m. CT, or send us an email.

Can I buy a Caribou Gift Card online?

Yes, Caribou Gift Cards are available in our online store in amounts from $5 - $100. If you want to buy Caribou Gift Card(s) in amounts greater than $100, call 1-888-CARIBOU (1-888-227-4268). We're available Monday through Friday, 7:30 a.m. - 4:00 p.m. CT.

Placing a large order for Caribou Gift Cards? See if you're eligible for a discount. The following list breaks down the order amounts and discounts:

  • $5,000.00-$9,999.00 receive 1% discount
  • $10,000.00-$24,999.00 receive 2% discount
  • $25,000.00-$49,999.00 receive 3% discount
  • $50,000.00+ receive 5% discount

Call 1.888.CARIBOU (1.888.227.4268) to take advantage of these discounts.

If you already have a Caribou Gift Card, you can add to your balance or sign up for our Auto Reload program on our web site.

Orders & Order Tracking FAQs Questions

Orders & Order Tracking FAQs

Contact Caribou Coffee

By Email

Store Visit Feedback
Caribou Gift Cards (Lost Cards, etc.)
Online Orders
Contact Caribou Coffee
Real Estate
Wholesale and Commercial Sales
Investor Relations
Media Relations
Partnership Requests
Website Support

By Phone

Call 1.888.CARIBOU (1.888.227.4268) Monday - Friday, 8:00 - 4:00 CT for:

  • Customer Service (Online orders, Caribou Gift Cards, Store locations)
  • Wholesale and Commercial Sales
  • Licensing
  • Corporate Office

By Mail

Caribou Coffee Company, Inc. 3900 Lakebreeze Avenue North Minneapolis, MN 55429


Not sure how to get here? Get Directions