Customer ServiceCaribou Gift Cards FAQs


Can't find the answer you’re looking for? Call us at 1-888-CARIBOU (888-227-4268) weekdays from 8:00 a.m. - 4:00 p.m. CT, or send us an email.

What is Auto-Reload?

Auto-Reload is a quick, convenient way to ensure your Caribou Gift Card never runs out of funds. You can set your card to reload when its balance falls below a certain amount. Every night we'll check your balance. If it has dipped below the threshold, we'll charge the credit card we have on file, and reload your Caribou Gift Card. Click here to sign up now.

Caribou Gift Cards FAQs Questions

Caribou Gift Cards FAQs

Contact Caribou Coffee

By Email

Store Visit Feedback
Caribou Gift Cards (Lost Cards, etc.)
Online Orders
Contact Caribou Coffee
Real Estate
Wholesale and Commercial Sales
Investor Relations
Media Relations
Partnership Requests
Website Support

By Phone

Call 1.888.CARIBOU (1.888.227.4268) Monday - Friday, 8:00 - 4:00 CT for:

  • Customer Service (Online orders, Caribou Gift Cards, Store locations)
  • Wholesale and Commercial Sales
  • Licensing
  • Corporate Office

By Mail

Caribou Coffee Company, Inc. 3900 Lakebreeze Avenue North Minneapolis, MN 55429


Not sure how to get here? Get Directions