Customer ServiceCaribou Gift Cards FAQs

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Why does the back of my Caribou Gift Card say that after 12 months of non-use, a $2.00 per month service fee will be deducted from the unused Caribou Gift Card balance?

As of January 2007, Caribou Coffee no longer charges a $2.00 service fee for balances remaining on a Caribou Gift Card unused for 12 months or longer.

New Caribou Gift Cards issued in 2007 and beyond no longer include information about the service fee.

Caribou Gift Cards FAQs Questions