Working at the Caribou Coffee Support Center
What to Expect
Become part of our fast-paced, engaged culture. At Caribou Coffee's Corporate Office, also known as our Support Center, you'll be part of an energized, motivating team that supports hundreds of Caribou Coffee retail locations.
Support Center departments include:
- District Manager
- Human Resources
- Information Technology
When you're hired, we'll put you through an in-depth training program that's designed to help you grow and succeed as part of the Caribou Coffee team.
Pay & Benefits
Attracting and retaining good people is critical to the success of Caribou Coffee. Along with a healthy work culture comes a competitive, comprehensive compensation and benefits package that includes medical, dental, 401(k), life insurance, pooled leave, short- and long-term disability, discounts on drinks and merchandise and other perks. Many of these benefits are contingent upon position, number of hours worked and time with Caribou Coffee.
Medical, Dental and Vision Insurance
Team members regularly working at least 20 hours per week are eligible to participate. Support Center team members are eligible the first of the month following 30 days of continuous employment. Eligible dependents include same-sex domestic partners.
Our 401(k) Plan offers a convenient way to save for retirement through pre-tax payroll deductions. Caribou Coffee may offer a discretionary match at the end of each year. This match is subject to a four-year vesting schedule, based on years of employment.
Team members who are at least 21 years of age are eligible to participate the first of the quarter following 90 days of continuous service.
Basic life insurance is provided by Caribou Coffee to all team members regularly working 32 hours per week. Salaried Support Center team members receive coverage equal to 1x their base salary. In addition, team members can purchase supplemental coverage for themselves and their dependents. Eligible dependents include same-sex domestic partners.
Paid Time Off (PTO)
PTO is a benefit designed to give team members a bank of paid time off to use for vacation, minor illness or personal time as one sees fit. Full-time team members who consistently work a minimum of 32 hours per week are eligible.
Hours are accrued from the first day of employment, and PTO eligibility will begin after a team member completes three continuous months of service.
Short and Long Term Disability
Caribou Coffee team members at the Support Center are eligible to participate after completing 6 months of continuous service. Caribou Coffee currently pays the entire premium for this benefit. All eligible Support Center team members will automatically be enrolled the first month following 6 months of continuous service.
Support Center Discounts
All team members are immediately eligible for discounts on beverages, food, beans, teas and merchandise.
*Benefits are subject to change with our without notice. Some benefits are based on number of hours worked.